Reach out to the patient regarding scheduling two appointments: 1/ Hearing Loss and 2/ PTSD Exam. Collect their preferences — preferred days, times, and any additional notes or specific requirements they may have.
Call the ENT provider's office to share the patient's scheduling preferences collected from the outreach call. Communicate preferred days, times, and any additional notes to help coordinate the hearing loss evaluation appointment.
Call the Psychiatrist's office to share the patient's scheduling preferences collected from the outreach call. Communicate preferred days, times, and any additional notes to help coordinate the PTSD exam appointment.